Mike Hernon, Founder & Principal
Mike founded PSPC in 2015 to help governments at all levels leverage information technology and data to realize their strategic goals. We have worked in federal civilian, DoD, state, and local jurisdictions, as well as in international settings. Our focus is on strategic and mission-critical initiatives serving senior public sector officials including elected leadership, CIOs, Chief Technology Officers, and Chief Data Officers.
Mike is a noted expert in the strategic adoption of information technology, a reputation earned through over 20 years as a Chief Information Officer (CIO) and CIO advisor. As CIO for the City of Boston, he introduced some of the first e-government applications and created a public/private partnership (P3) that resulted in Boston becoming the first city in the US to provide networks and Internet connectivity to every public school, community center, and library. During his tenure, the city became internationally renowned for its use of technology in public safety, education, and economic development.
Mike’s consulting activities center on assisting public sector CIOs and senior managers on a variety of strategic IT issues in local, state, federal, and international jurisdictions. He has also addressed numerous international government groups on strategically adopting technology in their countries and has worked with non-profit and commercial clients on developing relevant public-sector strategies and programs.
A key focus area in his work has been wireless broadband. He developed the Information Age Appalachia program defining the Appalachian Regional Commission’s (ARC) rural broadband approach; created P3s with universities and foundations to deliver wireless broadband into rural communities; and continues to serve as an expert reviewer for ARC broadband grants. Mike was instrumental in introducing classified and unclassified wireless capabilities over commercial cellular networks and devices into the US Department of the Navy (DON) and Department of Defense (DoD). He also has deep experience in public safety and emergency management solutions and facilitated the creation and management of DoD’s Public Safety Communications Working Group as well as developing strategy, policy, and programs for the DoD CIO and the DON CIO addressing 911, Next Generation 911, and FirstNet.
Among his accolades Mike was named one of the industry’s “Super CIOs” by ComputerWorld magazine – the only public sector CIO so honored; won Public Technology Inc.’s first web award for local government; won a Hammer Award for helping to re-invent the Veteran’s Health Benefits Administration through a P3, and received the Meritorious Public Service Award from the Department of the Navy. He has also served as CIO magazine’s “Ask the Expert” on e-government.
PSPC’s additional resources include experts with signifcant local, state, and federal government expertise, as well as researchers and technical writers.
- How Local Governments Can Prepare for the New Federal Broadband Grants, American City and County magazine, August 2021
- Military and Civilian Collaborations in Deploying Next-Generation 9-1-1, July 2019, with S. Chan, Institute for Defense Analyses document D-10771
- Department of the Army: Closing the Next-Generation 9-1-1 Capability Gap, May 2019, with S. Chan, Institute for Defense Analyses document D-10648
- The Strategic Imperative of Gigabit Broadband for 21st Century Communities comprises a chapter in the Public Technology Institute’s 2016 book CIO Leadership for Cities and Counties – Emerging Trends and Practices
- Telepresence in Rural America, a Linked-in post about a distance learning pilot
- Created and authored the Going Mobile series of educational articles on enterprise mobility for Chips, the Department of the Navy’s IT magazine
Honors & Affiliations
- Meritorious Public Service Award, US Department of the Navy
- Board of Directors, Apple Tree Institute Early Childhood Reading Academy
- World Bank Development Gateway e-Government Board of Advisors
- CIO magazine “Ask the Expert”
- Trustee, Washington Math, Science and Technology Public Charter School
- Hammer Award, Highway 1/US Department of Veterans’ Affairs project
- Member, Executive Committee of NASCIO
- Public Technology Institute honors (3)